SHIPPING & RETURN POLICY
Shipping of Orders
Allow us one (1) working day for processing & courier pick up as soon as payment is confirmed.
Cut-off time for deliveries is at 1 pm daily
Any payments made after that would be shipped and processed the following day.
No shipping, on Saturdays, Sundays & non-working holidays.
Nakedfusion will not be liable for any delays due to acts of God or force majeure.
Tracking of Orders
A tracking number from the courier will be provided as soon as the item has been scheduled for pick up.
The tracking number will only be activated after 24 hours.
There is also an automated email or SMS update that will be sent out,
as soon as your parcel is in transit and when it’s ready for delivery.
Depends on the courier, we normally use XPost Delivery Services.
Timeline indicated below:
Metro Manila Orders: 2-3 working day(s)
Provincial Orders: 3-7 working day(s)
Shipping Rates (w/ Insurance)
Metro Manila Orders: Starts at P120
Provincial Orders: Starts at P170
These rates may vary due to weight and specific locations.
To get a more accurate rate please proceed to check out.
We check all items upon shipping therefore we do not accept returns. However, some exceptions may be made within 7 days of purchase. Client must be able to prove that product has not been tampered with and that purchase was made directly through our website. Kindly provide a clear photo of shipping label along with purchased orders. Once proven, we will issue store credit valid for 30 days.
WE DO NOT ISSUE REFUNDS FOR DELAYED SHIPMENTS.
Please contact the courier regarding delays since we ship immediately upon payment.
You may shoot us a direct message in IG or an email and we'll be happy to revert to you soon.
Kindly check out our Favours Page for reference.